Posted on Monday, November 18th, 2013 by Will Hagle
Helpouts is a new Google platform that allows users to live stream with experts that can teach them a variety of lessons or activities, while allowing users to teach their own Helpouts at the same time.
Building upon the success of their live video chat platform Hangouts, Google has built Helpouts, a live video-chatting tool that links those seeking help with experts on the topic in which they need assistance. One of the cooler features of the service is that Google offers a 100% money-back guarantee, so if you’re unsatisfied with the help given to you, you don’t have to worry about wasting money. If you choose to opt-in to the recording service, Google views the recordings of the Helpout session in order to determine whether or not the exchange was satisfactory. For the most part, the services offered on Helpout appear to be more than just satisfactory. Experts on the homepage of the site include editor Juliana Marques, editor of FashiononRock.com, offering free assistance with fashion decisions, as well as people like Hendrix Yuri, a martial arts teacher. You can also search for specific things you need help with, and the site allows you to browse experts, reviews, price ranges, and available Helpout times.
If you schedule a Helpout, the site organizes your future sessions for you. If you choose to record your Helpout, it also catalogues your past sessions so that you can revisit them if you need further help. This allows you to focus on learning the task in question during your Helpout rather than having to take notes while your expert is speaking. If you’re an expert on a topic or activity such as cooking, fixing computers or playing an instrument, you can use Helpouts to share your knowledge with others and get paid for doing so. You can access Helpouts from any device and link to eager learners at any time anywhere around the world. You can choose whether to set a fixed price for your services or to charge a per-minute rate. Google’s Hangouts feature has quickly become my preferred method of online communication, and Helpouts incorporates several of that platform’s greatest design achievements and uses it for an exciting purpose — to get people directly educating other individuals.